Lauren Dawe
About Lauren Dawe
Lauren Dawe is a Senior Technical Account Manager at Aurora Solar with extensive experience in customer service and technical support roles across various industries, including technology and education.
Title
Lauren Dawe holds the title of Senior Technical Account Manager at Aurora Solar. This title reflects her advanced experience and responsibilities in technical account management within the company.
Company
Lauren Dawe is currently employed by Aurora Solar as a Senior Technical Account Manager. Aurora Solar is a company that specializes in software solutions for the solar industry, focusing on the design and deployment of solar projects.
Work History at Aurora Solar
Lauren has built a significant portion of her career at Aurora Solar. She currently serves as a Senior Technical Account Manager. Prior to this, she was a Senior Customer Service Representative for 11 months in 2022 and a Customer Service Representative from 2020 to 2022. These roles have allowed her to develop deep expertise in customer service within the solar industry.
Previous Roles in Technology
Lauren has held several roles in the technology sector. She worked at Samsara as Technical Support Tier II for 7 months in 2020. At Apple, she served in various capacities including Technical Expert for 3 months in Dunwoody, Georgia, Creative for 5 months, and Product Specialist for 1 year in the Greater Atlanta Area. These positions have provided her with a diverse set of technical and customer-facing skills.
Education and Expertise
Lauren earned a Master's degree in Family, Youth, and Community Sciences from the University of Florida from 2015 to 2017. She also holds a Bachelor of Science (B.S.) in the same field from the University of Florida, achieved in 2 years from 2012 to 2014. Additionally, she has an Associate of Arts (A.A.) in Psychology from Santa Fe College, obtained from 2009 to 2011. Her educational background provides a strong understanding of human behavior, community engagement, and family dynamics.