Maddie Wiener

Maddie Wiener

Enterprise Customer Success Manager @ Aurora Solar

About Maddie Wiener

Maddie Wiener is an Enterprise Customer Success Manager at Aurora Solar, with a background in tech, consulting, and higher education.

Title and Current Role

Maddie Wiener holds the position of Enterprise Customer Success Manager at Aurora Solar. In this role, she operates remotely from the San Francisco Bay Area. Her responsibilities likely include managing strategic customer relationships, ensuring customer satisfaction, and driving success metrics for enterprise clients.

Past Professional Experience

Maddie Wiener has an extensive background in customer success and partnerships. She worked at Handshake as an Enterprise Customer Success Manager & Enablement for Employer Partnerships from 2020 to 2022. She also held a brief stint as a Strategic Customer Success Manager, University Success at Handshake in 2020. Earlier, she was a Senior Sales and Partnerships Consultant at The Bridgespan Group for four months in 2019. From 2016 to 2018, she worked as an Enterprise Customer Success Manager at Expensify. Additionally, she served as the San Francisco Chapter Leader at OpenIDEO from 2015 to 2017 and also interned there in Community Engagement and Impact. Her early career includes roles such as Community Manager at Oroeco and Research Intern at Social Venture Partners Portland.

Academic Background

Maddie Wiener studied at Brown University, where she specialized in International Development and Environmental Studies, earning a Bachelor of Arts degree. She also studied at Universidad Nacional de Cuyo, where she focused on International Development and Environmental Studies, achieving proficiency in Spanish.

Community Involvement and Interests

Outside of her professional career, Maddie Wiener is actively involved in community activities. She coaches at Soccer Without Borders during her free time. She is passionate about creating more diverse communities and equitable opportunities to learn. In addition to her coaching, she enjoys running and biking long distances.

Skills and Expertise

Maddie Wiener combines a unique blend of tech, consulting, and higher education experience. She thrives in managing strategic and complex customer accounts and has a keen ability to build effective internal processes that track metrics. She utilizes design thinking techniques to expand programs and drive customer success.

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