Brandon Phillips
About Brandon Phillips
Brandon Phillips is a Client Success Specialist at Authenticx, known for his ability to foster long-term relationships with a diverse clientele. He has a background in communication studies and experience in various roles, including positions at the Indiana Department of Education and The Hope Source.
Current Role at Authenticx
Brandon Phillips serves as a Client Success Specialist at Authenticx since 2021. In this role, he creates client deliverables and presentations, ensuring effective communication and support for clients. He assists in troubleshooting within the software platform, enhancing user experience and client satisfaction. His focus on building long-term relationships with clients contributes to the overall success of the organization.
Professional Background
Brandon has a diverse professional background. Before joining Authenticx, he worked at the Indiana Department of Education in various capacities, including Charter School Liaison and Executive Assistant to the State Superintendent of Public Instruction. His experience also includes a role as a Registered Behavior Technician and Onboarding Specialist at The Hope Source, and as a Barista and Inventory Specialist at Starbucks.
Education and Qualifications
Brandon studied at Ball State University, where he earned a Bachelor of Science degree in Communication Studies. Prior to that, he attended Yorktown Community Schools, achieving an Academic Honors Diploma. His educational background equips him with strong communication skills essential for his current role in client success.
Skills and Expertise
Brandon possesses a strong ability to engage and build long-term relationships with a diverse range of individuals, including parents and senior administrative leaders. He successfully manages projects that consistently meet time and budget goals, demonstrating his organizational and project management skills. His expertise in client communications enhances the effectiveness of his role at Authenticx.