Devin Smith
About Devin Smith
Devin Smith is a Client Success Manager at Authenticx, with a background in project management and business support. He has held various roles in event marketing, operations, and technology across several companies since completing his Bachelor of Business Administration at Ohio University.
Work at Authenticx
Devin Smith serves as a Client Success Manager at Authenticx. He has held this position since 2021, contributing to the company's efforts in enhancing client relationships and ensuring satisfaction. His role involves collaborating with clients to understand their needs and providing solutions that align with their goals. Smith's experience in client management is instrumental in driving the success of the company's initiatives.
Previous Experience in Client Management
Before joining Authenticx, Devin Smith worked at Smart Scale as a Senior Project Manager from 2019. His responsibilities included overseeing project execution and ensuring alignment with client expectations. Prior to that, he served as an Event Marketing Specialist at Jacquie's Cafe & Gourmet Catering for one year, where he focused on promoting events and enhancing customer engagement. Additionally, he worked as an Operations Partner at We are Open Circle for nine months, where he contributed to operational efficiencies.
Technical Background at Eli Lilly and Company
Devin Smith worked at Eli Lilly and Company as a Modernization Business Support Engineer from 2017 to 2020. In this role, he was involved in supporting modernization efforts within the organization. His experience in this position provided him with a strong foundation in business support and technical operations, which he has leveraged in subsequent roles.
Education and Expertise
Devin Smith earned a Bachelor of Business Administration (BBA) from Ohio University, where he studied from 2012 to 2015. His academic background has equipped him with essential business skills and knowledge applicable to his roles in client success and project management. Additionally, he has been studying at Per Scholas since 2017, further enhancing his expertise in technology and business operations.
Internship Experience
In 2017, Devin Smith completed a three-month internship as an Information Technology Intern at Sharpen. This internship provided him with practical experience in the technology sector, contributing to his overall skill set and understanding of IT operations.