Madison Jones
About Madison Jones
Madison Jones is an Insights Analyst with a background in telecommunications and video production. She holds a Bachelor of Arts from Ball State University and has experience in various roles, including social media copywriting and videography.
Work at Authenticx
Madison Jones currently serves as an Insights Analyst at Authenticx, a position she has held since 2021. In this role, she analyzes data to provide insights that drive decision-making processes within the organization. Her work contributes to enhancing the understanding of customer experiences and improving service delivery.
Education and Expertise
Madison Jones earned a Bachelor of Arts in Telecommunications: Video Production from Ball State University, where she studied from 2015 to 2019. This academic background has equipped her with skills in video production and communication, which she applies in her professional roles. She also completed her secondary education at Cathedral High School from 2011 to 2015.
Previous Work Experience
Before joining Authenticx, Madison Jones worked in various roles that enhanced her skills in communication and media. She was employed as a Pool Teller at Indiana Members Credit Union from 2016 to 2020, where she gained experience in customer service. Additionally, she worked as a Social Media Copywriter at Emphatic.co for 10 months in 2020, focusing on crafting engaging content for digital platforms. Her experience as a Videographer & Photographer at Ball State University from 2018 to 2019 further developed her visual storytelling abilities.
Career Development
Madison Jones has progressively developed her career through diverse roles in the fields of finance, social media, and media production. Her transition from a Pool Teller to a Social Media Copywriter and then to an Insights Analyst illustrates her adaptability and commitment to professional growth. Each position has contributed to her understanding of customer engagement and data analysis.