Andrew Britt
About Andrew Britt
Andrew Britt is a Quality Assessment Coordinator at Auto-Owners Insurance, where he has worked since 2013. He has over a decade of experience in quality assurance within the insurance industry, focusing on claims auditing.
Work at Auto-Owners Insurance
Andrew Britt has served as the Quality Assessment Coordinator at Auto-Owners Insurance since 2013. In this role, he has accumulated over a decade of experience in quality assurance within the insurance sector, specifically focusing on claims auditing. His responsibilities include leading audit teams to assess the performance of claims representatives and branches, ensuring adherence to company standards. Britt reports audit findings directly to the directors and officers of the claims department, playing a key role in influencing decision-making processes.
Previous Experience in Insurance
Before his current position, Andrew Britt worked at Auto-Owners Insurance as a Branch Claims Representative in the Southern Michigan PIP Branch from 2010 to 2013. His career in the insurance industry began at Farmers Insurance, where he held various roles, including Special Claims Representative from 2002 to 2010 and Claims Representative from 1999 to 2002. This extensive background has equipped him with a comprehensive understanding of claims processing and quality assurance.
Education and Expertise
Andrew Britt earned a Bachelor of Science degree in Tourism and Travel from Western Michigan University, where he studied from 1987 to 1993. His educational background, combined with his professional experience in the insurance industry, has contributed to his expertise in quality assurance and claims auditing.
Career Background
Andrew Britt's career began at C.H. Robinson Worldwide, Inc. as an Account Executive from 1993 to 1994. He transitioned into the insurance industry shortly thereafter, where he has built a substantial career spanning over two decades. His roles have included various positions at Farmers Insurance and Auto-Owners Insurance, highlighting his long-standing commitment to the field.