Ashley Brown
About Ashley Brown
Ashley Brown is a Property, Casualty and Auto Insurance Claims Branch Manager at Auto-Owners Insurance, overseeing the Raleigh, NC claims branch since August 2019. With extensive experience in various claims roles at Auto-Owners Insurance and a background in criminal justice, she has earned multiple insurance designations.
Current Role as Claims Branch Manager
Ashley Brown serves as the Property, Casualty and Auto Insurance Claims Branch Manager at Auto-Owners Insurance. She has held this position since August 2019 in the Raleigh-Durham, North Carolina Area. In her role, she manages a team of claim representatives specializing in property, casualty, and auto insurance claims. Her leadership focuses on ensuring efficient claims processing and maintaining high standards of customer service.
Previous Experience at Auto-Owners Insurance
Ashley Brown has extensive experience at Auto-Owners Insurance, having worked in various roles since 2010. She began as a Claims Adjuster in Personal Injury Protection, then transitioned to Claims Analyst in the Special Investigative Unit, where she focused on analyzing and investigating claims. She later served as a Workers’ Compensation Claims Manager and a Senior Claims Examiner before her current managerial position.
Educational Background
Ashley Brown earned her Bachelor's degree in Criminal Justice from Michigan State University, where she studied from 2006 to 2010. This educational foundation has contributed to her understanding of the legal and procedural aspects of insurance claims management.
Professional Designations and Skills
Ashley Brown has achieved multiple professional designations in the insurance field, including the Associate in Claims (AIC), Senior Claims Law Associate (SCLA), and Associate in Insurance Services (AINS). These designations reflect her commitment to professional development and expertise in claims management.
Early Career Experience
Before her tenure at Auto-Owners Insurance, Ashley Brown worked as an Office Clerk at Garan Lucow Miller, P.C. and as a Security Assistant at the Michigan State University Police Department. These early roles provided her with foundational skills in administration and security that have been beneficial throughout her career in insurance.