Benjamin Tacia
About Benjamin Tacia
Benjamin Tacia is an Associate Business Analyst at Auto-Owners Insurance, where he has worked since 2020. He has previous experience as a Teaching Assistant at Michigan State University and as an Associate Quality Analyst at Auto-Owners Insurance.
Current Role at Auto-Owners Insurance
Benjamin Tacia serves as an Associate Business Analyst at Auto-Owners Insurance since 2020. In this role, he facilitates communication between management, software testers, and developers, ensuring effective resolution of production issues. His responsibilities include analyzing business needs and collaborating with various teams to enhance operational efficiency.
Previous Experience at Auto-Owners Insurance
Prior to his current position, Benjamin worked as an Associate Quality Analyst at Auto-Owners Insurance from 2019 to 2020. In this capacity, he focused on quality assurance processes, contributing to the overall improvement of software products and services. His experience in this role laid the groundwork for his transition to business analysis.
Teaching Assistant Experience at Michigan State University
Benjamin served as a Teaching Assistant at Michigan State University from 2015 to 2017. During his two years in this role, he supported faculty in delivering course content and assisted students in understanding complex subjects. This experience enhanced his communication and organizational skills.
Educational Background in History and Philosophy of Science and Technology
Benjamin studied at Michigan State University, where he earned a Bachelor of Science in History and Philosophy of Science and Technology from 2013 to 2017. His academic background provided him with a strong foundation in critical thinking and analytical skills, which he applies in his professional roles.
Experience as Help Desk Coordinator at Yeo & Yeo Computer Consulting
Before joining Auto-Owners Insurance, Benjamin worked as a Help Desk Coordinator at Yeo & Yeo Computer Consulting from 2017 to 2019. In this role, he provided technical support and resolved client issues, gaining valuable experience in customer service and IT operations.