Brian Phillips
About Brian Phillips
Brian Phillips is a Regional Claims Coordinator for Auto-Owners Insurance in Wisconsin, with over a decade of experience in claims management. He holds a B.A. in Urban and Regional Studies from the University of Wisconsin-Green Bay and has previously worked in various roles within the insurance and business sectors.
Work at Auto-Owners Insurance
Brian Phillips has been employed at Auto-Owners Insurance since 2011, holding various positions over the years. He served as a Branch Claim Representative from 2011 to 2013, where he gained foundational experience in claims processing. After a three-year tenure as a Field Claim Representative from 2013 to 2016, he transitioned to the role of Catastrophe Claim Representative in 2016. In this capacity, he has worked for eight years, focusing on claims related to catastrophic events. Since 2019, he has also held the position of Regional Claims Coordinator for Wisconsin, overseeing claims operations in the region.
Education and Expertise
Brian Phillips studied at the University of Wisconsin-Green Bay, where he earned a Bachelor of Arts degree in Urban and Regional Studies from 2009 to 2011. Prior to that, he attended the University of Minnesota, completing coursework in Liberal Arts and Sciences from 2007 to 2009. His educational background provides him with a strong foundation in regional analysis, which complements his professional roles in claims coordination and management.
Background
Before joining Auto-Owners Insurance, Brian Phillips gained experience in various roles. He worked as an Office Assistant at the University of Minnesota from 2008 to 2009. In 2010, he served as a Business Outreach Intern at the De Pere Area Chamber of Commerce for six months. Additionally, he worked at Fastenal as Sales Support from 2010 to 2011. These positions contributed to his skill set in customer service and operational support.
Professional Experience Timeline
Brian Phillips has a diverse professional timeline. He began his career as an Office Assistant at the University of Minnesota in 2008. Following this, he held multiple roles at Auto-Owners Insurance, starting as a Branch Claim Representative in 2011, then progressing to Field Claim Representative, and eventually to his current roles as Catastrophe Claim Representative and Regional Claims Coordinator since 2016 and 2019, respectively. His experience spans over a decade in the insurance industry.