Brian Phillips, AI C, AI Ns, Scla
About Brian Phillips, AI C, AI Ns, Scla
Brian Phillips is a Regional Claims Coordinator at Auto-Owners Insurance in Appleton, Wisconsin, where he has worked since 2016. He holds a B.A. in Urban and Regional Studies from the University of Wisconsin-Green Bay and has a background in sales support and claims management.
Current Role at Auto-Owners Insurance
Brian Phillips serves as the Regional Claims Coordinator for Wisconsin at Auto-Owners Insurance, a position he has held since 2019. In this role, he oversees claims operations in the region, ensuring efficient processing and resolution of claims. Additionally, he has been a Catastrophe Claim Representative at the same company since 2016, where he manages claims resulting from significant events. His experience in various claims roles at Auto-Owners Insurance includes positions as a Branch Claim Representative and Field Claim Representative, contributing to his comprehensive understanding of the claims process.
Education and Academic Background
Brian Phillips studied at the University of Minnesota from 2007 to 2009, focusing on Liberal Arts and Sciences/Liberal Studies. He later attended the University of Wisconsin-Green Bay, where he earned a Bachelor of Arts degree in Urban and Regional Studies from 2009 to 2011. His educational background provides him with a solid foundation in analytical thinking and problem-solving, which are essential skills in his current role in claims management.
Previous Work Experience
Before joining Auto-Owners Insurance, Brian Phillips gained valuable experience in various roles. He worked as a Sales Support representative at Fastenal from 2010 to 2011, where he assisted in sales operations. Additionally, he served as an Office Assistant at the University of Minnesota for nine months in 2008 to 2009. His internship at the De Pere Area Chamber of Commerce in 2010 further enhanced his skills in business outreach and community engagement.
Claims Management Expertise
With over eight years of experience in claims management at Auto-Owners Insurance, Brian Phillips has developed expertise in handling various claims types. His roles have included direct interaction with clients and coordination of claims processes, allowing him to effectively address customer needs. His progression from a Field Claim Representative to a Regional Claims Coordinator highlights his commitment to the field and his ability to adapt to increasing responsibilities.