Carolyn Ivey
About Carolyn Ivey
Carolyn Ivey is a Policy Service Technician at Auto-Owners Insurance, where she has worked since 2015. She has a background in medical billing and coding, as well as experience in the insurance industry, including roles at AIG and Advanced Home Care.
Work at Auto-Owners Insurance
Carolyn Ivey has been employed at Auto-Owners Insurance as a Policy Service Technician since 2015. In this role, she has accumulated nine years of experience, contributing to the company's operations and customer service efforts. Her responsibilities likely include managing policy information, assisting clients with inquiries, and ensuring the accuracy of policy documentation.
Education and Expertise
Carolyn Ivey completed her high school education at Southwest High School, earning a diploma from 1980 to 1984. She furthered her education at Herzing University-Madison, where she studied Medical Billing and Coding and obtained an Associate of Science degree from 2007 to 2009. Additionally, she attended Central Georgia Technical College, focusing on General Office Occupations and Clerical Services, achieving a Business qualification from 1984 to 1985. Her educational background supports her expertise in data entry and analytical skills.
Background in Insurance and Healthcare
Carolyn Ivey has a demonstrated history of working in the insurance industry, with experience in various roles. Prior to her position at Auto-Owners Insurance, she worked as an Underwriting Assistant at AIG from 2005 to 2008. She also served as a Patient Account Representative II at Advanced Home Care from 2013 to 2015. This diverse background in insurance and healthcare has equipped her with valuable skills relevant to her current role.
Skills and Technical Proficiencies
Carolyn Ivey possesses strong skills in Microsoft Excel and Word, which are essential for her work in the insurance sector. Her expertise in data entry enhances her analytical capabilities, allowing her to manage and interpret data effectively. These technical proficiencies are critical in ensuring accurate policy management and customer service.
Community and Social Services Experience
Carolyn Ivey has a strong background in community and social services, which complements her role in the insurance industry. This experience likely enhances her ability to understand client needs and provide effective support, contributing to her overall effectiveness as a Policy Service Technician.