Carrie Waldmann
About Carrie Waldmann
Carrie Waldmann is a Personal Lines Underwriter at Auto-Owners Insurance in Lansing, Michigan, where she has worked since 2017. She leads team meetings, mentors new agents, and participates in engagement teams to improve collaboration and performance.
Work at Auto-Owners Insurance
Carrie Waldmann has been employed at Auto-Owners Insurance since 2017, serving as a Personal Lines Underwriter in Lansing, Michigan. In her role, she leads team meetings to enhance communication and alignment among team members. She actively participates in engagement teams aimed at improving collaboration and performance within the organization. Waldmann also plays a key role in planning town hall meetings, which facilitate information sharing and team cohesion. Her responsibilities include conducting quality reviews of calls to ensure adherence to best practices and performing file audits to maintain consistency and accuracy in documentation.
Previous Experience in Insurance
Before joining Auto-Owners Insurance, Carrie Waldmann worked at Regions Bank as a Personal Lines Team Lead from 2010 to 2017 in Birmingham, Alabama. In this position, she managed a team focused on personal lines insurance. Prior to that, she was employed at Hobson Insurance Agency as a Customer Service Agent from 2003 to 2007 in Kokomo, Indiana. Her experience in these roles has contributed to her expertise in the insurance industry and her ability to mentor new personal lines agents by providing first-line support and guidance.
Education and Expertise
Carrie Waldmann studied at Ivy Tech Community College from 1996 to 2002, where she gained foundational knowledge relevant to her career in insurance. Her educational background, combined with her extensive work experience, has equipped her with the skills necessary to excel in her current role as a Personal Lines Underwriter. Waldmann's expertise includes conducting quality reviews, revising workflows for operational efficiency, and providing claim counseling to assist clients in navigating the claims process.
Team Leadership and Mentorship
In her current position, Carrie Waldmann leads team meetings to foster communication and alignment among her colleagues. She is dedicated to mentoring new personal lines agents, offering them guidance and support as they acclimate to their roles. Her leadership extends to participating in engagement teams that aim to enhance overall team performance. Through these initiatives, Waldmann contributes to a collaborative work environment that promotes professional development and effective teamwork.