Christina Florence
About Christina Florence
Christina Florence is a Quality Analyst with over 14 years of experience at Auto-Owners Insurance in Lansing, Michigan. She has a background in healthcare and insurance, having previously worked as a home health aide, commercial lines rater, and shift manager.
Work at Auto-Owners Insurance
Christina Florence has been employed at Auto-Owners Insurance as a Quality Analyst since 2010. In this role, she is responsible for ensuring the quality of services and processes within the organization. Her tenure at Auto-Owners spans over 14 years, during which she has contributed to various quality assurance initiatives and projects aimed at improving operational efficiency.
Previous Experience in Healthcare
Before joining Auto-Owners Insurance, Christina Florence worked at Dobson Healthcare Services, Inc. as a Home Health Aide and Nurse's Assistant from 2005 to 2007. This role involved providing essential care and support to patients in Bay City, Michigan. Her experience in the healthcare sector provided her with valuable skills in patient care and communication.
Experience in Insurance Industry
Christina worked at Frankenmuth Insurance as a Commercial Lines Rater from 2007 to 2010. During her three years in this position, she was involved in assessing and rating commercial insurance policies. This experience helped her develop a strong understanding of insurance products and underwriting processes.
Educational Background
Christina Florence studied at Mid Michigan Community College, where she earned an Associate of Arts degree from 2002 to 2007. She later attended Northwood University, achieving a Bachelor of Business Administration from 2007 to 2008. Her educational background has equipped her with foundational knowledge in business principles and practices.
Early Career at Pizza Hut
Christina began her career at Pizza Hut, where she served as a Shift Manager and Lead Cook from 2001 to 2002. In this role, she managed daily operations and ensured quality service in the restaurant environment. This early experience contributed to her management and operational skills.