Courtney Frilot
About Courtney Frilot
Courtney Frilot is a Senior Claims Examiner at Auto-Owners Insurance, where she has worked since 2019. She has a background in risk management and insurance, having studied at Florida State University, and has held various roles in the insurance industry since 2014.
Current Role at Auto-Owners Insurance
Courtney Frilot serves as a Senior Claims Examiner at Auto-Owners Insurance in Lansing, Michigan. In this role, she has been responsible for overseeing multiple projects that focus on assisting and educating employees about industry and company changes. She has also taken on the role of an arbitrator within the company, contributing to the resolution of disputes and enhancing operational efficiency.
Previous Experience at Auto-Owners Insurance
Courtney Frilot has held multiple positions at Auto-Owners Insurance. She worked as a Branch Claims Representative from 2015 to 2017 in Pensacola, Florida, and later as a Field Claims Representative from 2017 to 2019 in the same location. In these roles, she gained extensive experience in claims processing and customer service, which laid the foundation for her current position.
Internship Experience at State Farm
In 2014, Courtney Frilot completed a two-month internship at State Farm in Longwood, Florida. This early experience in the insurance industry provided her with foundational knowledge and skills that she would later apply in her career.
Education and Qualifications
Courtney Frilot studied at Florida State University, where she earned a Bachelor of Science degree in Risk Management and Insurance from 2013 to 2015. Prior to that, she attended Florida Atlantic University, achieving an Associate of Arts degree in Business Administration and Management from 2011 to 2012. Her educational background has equipped her with the necessary expertise for her roles in the insurance sector.
Training and Development Initiatives
In her current role, Courtney Frilot leads training sessions specifically designed for employees new to the Motor Carrier department. These sessions aim to enhance the knowledge and skills of new hires, ensuring they are well-prepared to navigate the complexities of the insurance industry.