Daniel Thorne
About Daniel Thorne
Daniel Thorne is a Quality Analyst with over a decade of experience in the insurance industry, currently working at Auto-Owners Insurance. He has held various roles, including underwriting and customer service, and has a Bachelor of Arts in Social Sciences from Olivet College.
Work at Auto-Owners Insurance
Daniel Thorne has been employed at Auto-Owners Insurance since 2019 as a Quality Analyst. In this role, he has contributed to underwriting modernization efforts, leveraging his extensive knowledge of the insurance industry. Prior to his current position, he worked as a Personal Lines Underwriter for 10 months in 2019 and as a Personal Lines Associate Underwriter for 11 months in 2018. His experience at Auto-Owners Insurance reflects his commitment to improving processes within the organization.
Education and Expertise
Daniel Thorne earned a Bachelor of Arts (B.A.) in Social Sciences from Olivet College, where he studied from 2011 to 2014. He also attended Lansing Community College from 2008 to 2011, focusing on Natural Resources and Conservation. His educational background supports his roles in the insurance industry, particularly in underwriting and quality analysis.
Background in Customer Service
Daniel has a diverse work history that includes significant customer service experience. He worked at Meijer for seven years, starting as a Produce Clerk and later training as a Team Lead. This experience has contributed to his strong customer service skills, which are beneficial in his current role in the insurance sector.
Previous Employment Experience
Before joining Auto-Owners Insurance, Daniel worked at The Hanover Insurance Group as part of the Agency Support Team from 2015 to 2017. He also served as an Electronics Technician at the Michigan State University Surplus Store from 2013 to 2015. His varied roles across different organizations have provided him with a well-rounded perspective in both technical and customer-facing positions.
Insurance Industry Experience
Daniel Thorne has over a decade of experience in the insurance industry, encompassing various roles from underwriting to quality analysis. His comprehensive understanding of the field enhances his contributions to underwriting modernization and quality assurance initiatives within Auto-Owners Insurance.