Darci Herl
About Darci Herl
Darci Herl is a Quality Analyst at Auto-Owners Insurance, where she has worked since 2016. She has a background in information technology and business, with previous roles at Ferris State University and Family Christian.
Current Role at Auto-Owners Insurance
Darci Herl has been serving as a Quality Analyst at Auto-Owners Insurance since 2016. In this role, she focuses on ensuring the quality and efficiency of processes within the organization. Her responsibilities include analyzing data, identifying areas for improvement, and implementing quality assurance measures. With several years of experience in various analytical roles, she contributes to the overall effectiveness of the company's operations.
Previous Experience at Auto-Owners Insurance
Before her current position, Darci Herl worked at Auto-Owners Insurance in multiple capacities. She served as a Support Analyst from 2012 to 2016, where she provided technical support and assistance to clients. Prior to that, she held the position of Sr. Support Analyst from 2008 to 2012, focusing on more complex support issues. Her extensive experience at Auto-Owners Insurance has equipped her with a deep understanding of the company's systems and processes.
Experience at Ferris State University
Darci Herl worked at Ferris State University in various roles. She was an Information Technology Associate 4 for nine months in 2007 to 2008, where she supported technology-related initiatives. Additionally, she served as a Technology Assistance Center Specialist 4 from 2004 to 2007, providing assistance to students and faculty with technology needs. Her time at Ferris State University contributed to her technical expertise and customer service skills.
Educational Background
Darci Herl studied at Ferris State University, where she earned an Associate of Applied Science in General Business from 2001 to 2008. This program provided her with foundational knowledge in business principles. Additionally, she attended Olivet Nazarene University for one year, focusing on Music Education. Her educational background supports her analytical and technical roles in her professional career.
Role at Family Christian
From 2012 to 2014, Darci Herl worked as a Sales Floor Leader at Family Christian in Lansing, Michigan. In this position, she was responsible for managing sales operations and ensuring a positive customer experience on the sales floor. This role enhanced her leadership skills and provided her with experience in retail management.