Hannah Thelen
About Hannah Thelen
Hannah Thelen is a Claims Representative at Auto-Owners Insurance, where she has worked since 2020. She holds a Bachelor of Arts in Business Administration and Management from Alma College and has experience in customer service and higher education.
Work at Auto-Owners Insurance
Hannah Thelen has been employed as a Claims Representative at Auto-Owners Insurance since 2020. In this role, she utilizes her skills in communication and customer service to assist clients with their claims. Her position requires a thorough understanding of insurance processes and the ability to adapt to various situations, ensuring that claims are handled efficiently and effectively.
Education and Expertise
Hannah Thelen studied Business Administration and Management at Alma College, where she earned a Bachelor of Arts degree from 2018 to 2020. Prior to that, she attended Lansing Community College from 2017 to 2018, and also studied at Alma College from 2016 to 2017. Her educational background has equipped her with a solid foundation in business principles, which she applies in her professional roles.
Background in Customer Service
Before joining Auto-Owners Insurance, Hannah gained valuable experience in customer service roles. She worked at Subway as a Customer Service Representative from 2018 to 2019, where she developed her interpersonal skills. Additionally, she served as a Desk Assistant and Social Media Tech Assistant at Alma College, contributing to her comprehensive understanding of customer engagement.
Experience in Higher Education
Hannah Thelen has a demonstrated history of working in the higher education sector. She served as a Student Assistant at the Michigan Department of Corrections from 2017 to 2018, and held positions at Alma College, including Desk Assistant and Social Media Tech Assistant. These roles provided her with insights into the administrative and operational aspects of educational institutions.
Skills and Competencies
Hannah possesses strong skills in communication, teamwork, and customer service. Her ability to adapt to different environments and work collaboratively with others has been a significant asset in her roles. These competencies have been developed through her academic experiences and various positions held throughout her career.