Heather Brady
About Heather Brady
Heather Brady serves as a Branch Claim Representative at Auto-Owners Insurance in Lansing, Michigan, where she has worked since 2015. She holds a Bachelor's degree in Retail from Florida State University and previously worked as an Operations Clerk at the Florida Department of Highway Safety and Motor Vehicles.
Work at Auto-Owners Insurance
Heather Brady has been employed at Auto-Owners Insurance as a Branch Claim Representative since 2015. In this role, she is responsible for managing claims and providing support to clients in Lansing, Michigan. With nine years of experience in this position, she has developed a strong understanding of the claims process and customer service within the insurance industry.
Education and Expertise
Heather Brady earned her Bachelor's degree in Retail from Florida State University, where she studied from 2012 to 2015. Prior to that, she completed an Associate's degree at Tallahassee Community College from 2010 to 2012. Her educational background provides her with a solid foundation in retail principles, which she applies in her current role in the insurance sector.
Background
Before joining Auto-Owners Insurance, Heather Brady worked as an Operations Clerk at the Florida Department of Highway Safety and Motor Vehicles from 2012 to 2015. This position allowed her to gain valuable experience in operational processes and customer interactions, contributing to her skill set in claims management.