Jaime Wacker
About Jaime Wacker
Jaime Wacker is a Claims Representative with a strong background in claims management and operational efficiency. She holds a Master of Education from the University of Missouri-Saint Louis and has worked in various roles at State Farm and Veterans United Home Loans before her current position at Auto-Owners Insurance.
Work at Auto-Owners Insurance
Jaime Wacker has been employed as a Claims Representative at Auto-Owners Insurance since 2021. In this role, she is responsible for managing claims processes and ensuring effective communication with clients. Her experience in claims management contributes to her ability to handle complex situations and provide solutions that meet customer needs.
Previous Experience at State Farm
Jaime Wacker has extensive experience at State Farm, where she held multiple roles. She served as a Claim Specialist from 2012 to 2013, a Claim Team Lead from 2013 to 2014, and a Claim Team Manager from 2014 to 2017. In these positions, she developed skills in claims processing and team management, contributing to operational success and customer satisfaction.
Experience at Veterans United Home Loans
Jaime Wacker worked as an Operational Specialist at Veterans United Home Loans from 2019 to 2020. In this role, she focused on operational tasks and collaborated with various teams to enhance service delivery. Her experience in the mortgage industry added to her diverse skill set in claims and operations.
Education and Expertise
Jaime Wacker holds a Master of Education (MEd) in Higher Education/Higher Education Administration from the University of Missouri-Saint Louis, which she completed from 2009 to 2011. She also earned a Bachelor's degree in Psychology from the University of Missouri-Columbia between 2004 and 2009. Additionally, she studied Spanish and Iberian Studies at Universitat d'Alacant in 2008. Her educational background supports her analytical and problem-solving skills.
Achievements in Process Improvement
Jaime Wacker is recognized for implementing process improvement strategies using Six Sigma principles during her career. She has consistently achieved high-performance ratings and is known for building collaborative relationships across various functions. Her ability to enhance operational efficiency has been a key aspect of her professional contributions.