Jake Smith
About Jake Smith
Jake Smith is a Farm Underwriter at Auto-Owners Insurance, where he has worked since 2020. He has a background in customer service and management, having held various positions prior to his current role.
Current Role at Auto-Owners Insurance
Jake Smith has been employed at Auto-Owners Insurance as a Farm Underwriter since 2020. In this role, he is responsible for evaluating farm insurance applications, assessing risks, and determining appropriate coverage options for clients. His expertise in underwriting helps ensure that clients receive tailored insurance solutions that meet their specific needs.
Previous Experience in Customer Service
Prior to his current position, Jake Smith worked at Goodwill Industries International as a Customer Service Representative for three months in 2016. This role involved assisting customers, managing inquiries, and providing support to enhance the overall customer experience. His experience in customer service has contributed to his ability to communicate effectively with clients.
Background in Retail and Delivery
Jake has a diverse work history that includes positions in retail and delivery services. He was a Produce Clerk at Meijer for five months in 2014, where he managed produce inventory and assisted customers. Additionally, he worked as a Magazine Delivery Man at CoSozo from 2011 to 2012 for nine months, which involved delivering magazines to various locations.
Education at Ferris State University
Jake Smith studied at Ferris State University from 2012 to 2016, where he earned a degree in Business Administration and Management. This educational background provided him with foundational knowledge in business principles, management strategies, and organizational behavior, which are essential in his current role as a Farm Underwriter.
Experience as Premier Service Advocate
From 2016 to 2020, Jake worked as a Premier Service Advocate at Jackson in Lansing, Michigan. In this role, he focused on providing high-quality service to clients, addressing their needs, and ensuring customer satisfaction. His experience in this position further developed his skills in client relations and problem-solving.