Jeremy Rook
About Jeremy Rook
Jeremy Rook is a User Experience Designer and Research Lead at Auto-Owners Insurance, where he has worked since 2018. He holds a Master's Degree in Human-Computer Interaction and has extensive experience in UX research and design.
Work at Auto-Owners Insurance
Jeremy Rook has been serving as a User Experience Designer & Research Lead at Auto-Owners Insurance since 2018. In this role, he focuses on enhancing user experience through research and design strategies. His work contributes to improving the overall customer interaction with the company's digital platforms. Based in the Lansing, Michigan area, he has dedicated six years to this position, applying his expertise in user experience to address complex challenges.
Education and Expertise
Jeremy Rook holds a Master's Degree in Human-Computer Interaction from Michigan State University, which he completed between 2016 and 2018. This advanced education equips him with the skills necessary to tackle complex user experience challenges. Additionally, he earned a Bachelor's Degree from the same institution, studying from 2009 to 2013. His academic background supports his expertise in both quantitative and qualitative research methods, including analytics, usability research, and ethnography.
Background
Jeremy Rook began his career in the field of information technology and user experience at Michigan State University, where he worked as an Information Technology Administrator/Business Analyst from 2014 to 2018. Prior to this role, he gained experience as a Help Desk Administrator Intern at Michigan Health Information Network Shared Services in 2013 and as a Computer Help Desk staff member at Michigan State University Libraries in 2011. His early career also included a position as a Page at the Capital Area District Library.
Achievements
Throughout his career, Jeremy Rook has received commendations from coworkers and supervisors for his hard work, dedication, resourcefulness, and technical ability. These recognitions reflect his commitment to excellence in every role he has held, contributing positively to the organizations he has worked with.