Joshua Caldwell
About Joshua Caldwell
Joshua Caldwell is a Software Developer and Instructional Designer with extensive experience in eLearning technologies and Mainframe systems. He has worked at Auto-Owners Insurance since 2016, developing training content for over 700 associates and conducting new hire orientations for the IT Division.
Work at Auto-Owners Insurance
Joshua Caldwell has been employed at Auto-Owners Insurance since 2019, where he serves as a Software Developer and Instructional Designer. His role involves developing and maintaining eLearning content focused on Mainframe technology, which serves over 700 associates, new hires, interns, and co-op students. He previously worked at Auto-Owners Insurance in various capacities, including Associate Software Developer from 2016 to 2017 and Software Developer Intern in 2016. His experience at the company spans a total of five years.
Education and Expertise
Joshua Caldwell holds a Master of Arts in Educational Technology from the University of Michigan-Flint, which he completed from 2020 to 2022. He also earned a Bachelor of Science in Computer Information Systems and an Associate of Science in Computer Science from the same institution, studying from 2013 to 2016 for both degrees. His educational background equips him with a strong foundation in both software development and instructional design.
Background in Software Development
Joshua Caldwell's background in software development includes a focus on Mainframe technologies. He is proficient in Enterprise COBOL, JCL, CICS, DB2 SQL, ISPF/TSO, CA7, TMF, and Easytrieve Plus. His expertise in these areas is integrated into his training curriculum, enhancing the learning experience for associates at Auto-Owners Insurance.
Experience with Learning Management Systems
In his current role, Joshua Caldwell administers Learning Management Systems, including CourseMill and Docebo. He utilizes eLearning technologies such as Lectora Inspire and Vyond to create and manage educational content. His responsibilities also include providing vendor support for Pluralsight, contributing to the training and education efforts within the organization.
New Hire Orientation and Training
Joshua Caldwell conducts new hire orientation specifically for the IT Division at Auto-Owners Insurance. This role involves introducing new employees to the company's systems and processes, ensuring they have the necessary knowledge and resources to succeed in their positions.