Joshua Hofstetter, AI C M, AI Ns, Sm, Ccla, Fcla, Lpcs
About Joshua Hofstetter, AI C M, AI Ns, Sm, Ccla, Fcla, Lpcs
Joshua Hofstetter is a Claims Supervisor at Auto-Owners Insurance, overseeing a team of 19 in the Clearwater Branch. He has a background in claims management and holds an Associate of Arts and a Bachelor of Arts degree.
Work at Auto-Owners Insurance
Joshua Hofstetter has been employed at Auto-Owners Insurance since 2014, holding various positions over the years. He currently serves as a Claims Supervisor at the Clearwater Branch, a role he has held since 2020. In this position, he supervises a team of 19 direct reports, overseeing their performance and ensuring efficient claims processing. Prior to becoming a Claims Supervisor, he worked as an Automotive Claims Adjuster and held multiple roles as a Field Claims Representative in the Tampa/St. Petersburg area. His extensive experience within the company has equipped him with a deep understanding of the claims process.
Education and Expertise
Joshua Hofstetter studied at Polk Community College, where he earned an Associate of Arts (A.A.) degree in General Studies from 2009 to 2011. He then attended Florida State University, obtaining a Bachelor of Arts (B.A.) in History from 2012 to 2014. His educational background complements his professional experience in the insurance industry. He possesses extensive knowledge in handling various types of claims, including first party property, premises liability, construction defect, bodily injury, auto, dealers blanket, and garage liability. He is also proficient in using Xactimate, a software tool for estimating building costs and claims.
Background
Joshua Hofstetter completed his high school education at George W. Jenkins High School, graduating with a High School Diploma in 2009. Before entering the insurance industry, he gained work experience at Target as a Team Member from 2008 to 2014 and at Crispers, LLC as Food Prep from 2007 to 2008. His early work experiences contributed to his development of customer service skills and teamwork, which are essential in his current role in claims supervision.
Achievements
Throughout his career at Auto-Owners Insurance, Joshua Hofstetter has demonstrated a commitment to professional growth and team development. He actively participates in tracking progress and setting goals for the Clearwater Branch, contributing to the overall success of the team. His leadership role involves guiding his direct reports and ensuring that the claims process is handled efficiently and effectively.