Joshua Hofstetter, Scla, AI C M, AI Ns, Sm
About Joshua Hofstetter, Scla, AI C M, AI Ns, Sm
Joshua Hofstetter serves as a Claims Supervisor at Auto-Owners Insurance, where he has extensive experience in managing various types of claims. He has worked in the insurance industry since 2014 and has held multiple roles within Auto-Owners Insurance, contributing to his expertise in claims handling and team management.
Current Role as Claims Supervisor
Joshua Hofstetter currently serves as a Claims Supervisor at Auto-Owners Insurance, a position he has held since 2020. He works at the Clearwater Branch, where he manages a team of 19 direct reports. In this role, he is responsible for tracking progress and setting goals for the branch, ensuring efficient claims processing and team performance.
Experience at Auto-Owners Insurance
Joshua Hofstetter has extensive experience at Auto-Owners Insurance, having worked in various roles since 2014. He began as an Automotive Claims Adjuster from 2014 to 2016, followed by two years as a Field Claims Representative from 2016 to 2018. He then advanced to Field Claims Representative II from 2019 to 2020 before becoming a Claims Supervisor. His roles have involved handling a diverse range of claims, including first party property, premises liability, and bodily injury.
Educational Background
Joshua Hofstetter has a solid educational foundation. He studied at Polk Community College, where he earned an Associate of Arts (A.A.) degree in General Studies from 2009 to 2011. He then attended Florida State University, achieving a Bachelor of Arts (B.A.) in History from 2012 to 2014. His early education was completed at George W. Jenkins High School, where he obtained his High School Diploma from 2005 to 2009.
Technical Skills in Claims Management
Joshua Hofstetter is proficient in using Xactimate, a software application widely utilized for property claims estimation. His expertise in this software enhances his ability to manage and process claims effectively, contributing to his success in various claims roles.
Previous Work Experience
Prior to his career at Auto-Owners Insurance, Joshua Hofstetter gained valuable experience in customer service and food preparation. He worked at Target as a Team Member from 2008 to 2014, and at Crispers, LLC as a Food Prep from 2007 to 2008. These roles helped him develop skills in teamwork and customer interaction.