Leah Wilkinson
About Leah Wilkinson
Leah Wilkinson is a User Experience Analyst with extensive experience in conducting usability studies and interviews to enhance user experience. She has worked at Auto-Owners Insurance since 2017 and has held various positions in user experience and design at notable organizations, including the University of Michigan and the Federal Trade Commission.
Work at Auto-Owners Insurance
Leah Wilkinson has been employed at Auto-Owners Insurance as a User Experience Analyst since 2017. In this role, she conducts usability studies and interviews with associates, agents, and the public to enhance user experience. She is responsible for creating interactive mockups using Axure, which aids in visualizing systems for business and development teams. Additionally, she manages Google Analytics tracking and reporting for the agency and associate websites, contributing to data-driven decision-making and improvements in user engagement.
Education and Expertise
Leah Wilkinson earned her Bachelor’s Degree in Information Science/Studies from the University of Michigan - School of Information, where she studied from 2015 to 2017. Prior to that, she attended the University of Michigan College of Literature, Science, and the Arts from 2013 to 2015, achieving a GPA of 3.723/4.0. Her educational background equips her with a strong foundation in user experience research and design principles.
Background
Before joining Auto-Owners Insurance, Leah Wilkinson gained experience in various roles related to user experience. She worked as a Computer Consultant at CAEN, University of Michigan from 2014 to 2016, and served as an Intern - User Experience at Cengage Learning for three months in 2016. Additionally, she held a position as a UX Researcher/Designer at the Federal Trade Commission for three months in 2017. She also worked as a Designer at the University of Michigan - School of Information from 2015 to 2016.
Professional Experience
Leah Wilkinson has accumulated diverse professional experience in user experience roles. Her career includes positions at notable institutions such as the University of Michigan and the Federal Trade Commission. Each role has contributed to her expertise in conducting usability studies, designing user interfaces, and collaborating with various stakeholders to improve user experience across different platforms.