Marcus Coward
About Marcus Coward
Marcus Coward is a Catastrophe Claim Specialist with extensive experience in the insurance industry. He holds a Bachelor of Arts in Political Science from the University of North Carolina at Asheville and has worked for various companies, including Auto-Owners Insurance and Travelers.
Work at Auto-Owners Insurance
Marcus Coward has been employed at Auto-Owners Insurance since 2015. He initially served as the Southeast Catastrophe Field Representative for a duration of nine years. In 2020, he transitioned to the role of Catastrophe Claim Specialist, where he has been working for four years. His responsibilities in these positions involve managing claims related to catastrophic events, ensuring efficient processing and resolution.
Education and Expertise
Marcus Coward earned a Bachelor of Arts degree in Political Science from the University of North Carolina at Asheville, completing his studies from 2005 to 2008. His educational background provides him with a solid foundation in analytical thinking and problem-solving, skills that are essential in his current role as a Catastrophe Claim Specialist.
Background
Before joining Auto-Owners Insurance, Marcus Coward gained experience in various roles within the insurance and academic sectors. He worked at the University of North Carolina as a Campus Commission Intern and an Admissions Intern, contributing to campus operations and student admissions processes. He also held positions at Travelers and Allstate, where he developed expertise in claims management and customer service.
Previous Work Experience
Marcus Coward's career includes significant roles at Travelers and Allstate. At Travelers, he worked as an Outside Property Claim Representative from 2013 to 2015 and as a Claims Analyst from 2012 to 2013. His experience at Allstate as a Licensed Agent from 2009 to 2011 further enhanced his understanding of insurance processes and client interactions.