Matt Hitchcock
About Matt Hitchcock
Matt Hitchcock is a Regional Claims Manager at Auto-Owners Insurance, where he has worked in various roles since 2002. He has extensive experience in claims management and quality assessment, having held positions such as Claims Manager and Manager of Regional Claims Coordinators.
Current Role as Regional Claims Manager
Matt Hitchcock serves as the Regional Claims Manager at Auto-Owners Insurance, a position he has held since 2022. In this role, he oversees claims operations within the East Michigan Region, ensuring efficient claims processing and management. His responsibilities include coordinating with various teams to maintain high standards of service and compliance.
Career Progression at Auto-Owners Insurance
Matt Hitchcock has had a long tenure at Auto-Owners Insurance, beginning his career as a Field Claim Representative from 2002 to 2005. He progressed to various roles, including Claims Manager from 2006 to 2012, and Manager of Regional Claims Coordinators from 2020 to 2022. His experience spans multiple aspects of claims management, including quality assessment and coordination.
Education and Academic Background
Matt Hitchcock studied at Appalachian State University, where he earned a Bachelor of Science degree in Communications/Broadcast Production. His academic journey took place from 1994 to 1998, providing him with a foundational understanding of communication principles that may contribute to his professional roles.
Previous Positions and Responsibilities
Before becoming the Regional Claims Manager, Matt held several key positions at Auto-Owners Insurance. He worked as a Sr. Claims Examiner for eight months in 2005-2006, and later as a Claims Manager for six years. Additionally, he served as Manager of Claims Quality Assessment from 2014 to 2020 and as a Quality Assurance Coordinator from 2012 to 2014.