Melissa Zandstra
About Melissa Zandstra
Melissa Zandstra is an Associate Quality Analyst Automation at Auto-Owners Insurance, where she has worked since 2018. She has a background in business analysis and customer service, with experience in various roles across different organizations.
Current Role at Auto-Owners Insurance
Melissa Zandstra serves as an Associate Quality Analyst Automation at Auto-Owners Insurance. She has held this position since 2018, contributing to the company's quality assurance processes and automation initiatives. Her role focuses on ensuring the efficiency and effectiveness of automated systems within the organization.
Previous Experience at Auto-Owners Insurance
Prior to her current role, Melissa Zandstra worked at Auto-Owners Insurance as an Associate Business Analyst for a period of four months in 2018. During her earlier tenure, she also completed an internship as a Business Analyst from 2017 to 2018, where she gained valuable insights into the insurance industry and business operations.
Work History in the Service Industry
Melissa Zandstra has diverse experience in the service industry. She worked as a Banquet and Pool Server at Blythefield Country Club from 2013 to 2015. Following this, she served as a Conference Center Server at Comfort Inn from 2016 to 2017. These roles helped her develop strong customer service skills.
Educational Background
Melissa Zandstra studied at Central Michigan University, where she earned a Bachelor's degree in Business Administration with a focus on Finance and Mathematics. Her studies spanned from 2013 to 2017, providing her with a solid foundation in business principles and analytical skills.
Seasonal Work Experience
In addition to her primary roles, Melissa Zandstra worked seasonally at Foremost Graphics Group as a Fulfillment employee from 2015 to 2016. This position allowed her to gain experience in fulfillment processes and operations within a graphic design context.