Michael Crouch, Cpcu, AI C, AI M, API

Michael Crouch, Cpcu, AI C, AI M, API

Manager, Fort Myers Claims Branch @ Auto-Owners Insurance

About Michael Crouch, Cpcu, AI C, AI M, API

Michael Crouch is the Manager of the Fort Myers Claims Branch at Auto-Owners Insurance, where he has worked since 1998. He has a background in education and law enforcement, having previously served as a science teacher and police officer.

Work at Auto-Owners Insurance

Michael Crouch has been employed at Auto-Owners Insurance since 1998. He began his career with the company as a Branch Claims Representative at the Lakeland Claims Branch, where he worked from April 1998 to October 1999. He then served as a Field Claims Representative at the same branch until June 2001. Following this role, he transitioned to the Home Office Claims in Lansing, Michigan, where he worked as a Senior Claims Examiner for one year. In November 2002, he took on the role of Manager at the Fort Myers Claims Branch, where he has been managing a team of 10 Claims Representatives and 2 Support Staff associates.

Education and Expertise

Michael Crouch earned a Bachelor of Science (B.S.) degree in Biology/Biological Sciences from Florida Southern College, completing his studies from 1986 to 1990. His educational background provides a foundation for his analytical skills in claims management. He has also obtained several professional designations, including CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), AIM (Associate in Management), and API (Associate in Personal Insurance), which enhance his expertise in the insurance industry.

Background

Before joining Auto-Owners Insurance, Michael Crouch worked in various roles that contributed to his diverse background. He served as a Police Officer for the City of Lakeland from 1990 to 1995, gaining experience in law enforcement. He then transitioned to education, working as a Science Teacher and Assistant Football Coach at Bartow High School and Winter Haven High School from 1995 to 1997. This combination of experiences in public service and education has informed his approach to claims management.

Achievements

Throughout his career at Auto-Owners Insurance, Michael Crouch has held several key positions that demonstrate his leadership and management capabilities. He has successfully managed the Fort Myers Claims Branch since November 2002, overseeing a team of claims professionals. His previous role as Supervisor of Home Office Claims in Lansing, Michigan, albeit brief, reflects his ability to take on significant responsibilities within the organization. His long tenure and progression within the company highlight his commitment to the field of insurance.

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