Michael Richardson
About Michael Richardson
Michael Richardson is a Claims Representative at Auto-Owners Insurance, where he has worked since 2021. He holds a Bachelor of Business Administration from North Greenville University and has experience in operations management and marketing.
Work at Auto-Owners Insurance
Michael Richardson has been employed as a Claims Representative at Auto-Owners Insurance since 2021. In this role, he is responsible for managing claims processes and ensuring customer satisfaction. His position involves assessing claims, communicating with clients, and collaborating with other departments to resolve issues efficiently. This role aligns with his interests in operations management and marketing.
Education and Expertise
Michael Richardson studied at North Greenville University, where he earned a Bachelor of Business Administration (BBA) degree from 2017 to 2021. His academic focus was on business administration, which provided him with a solid foundation in various business principles. His education has informed his career choices and interests, particularly in operations management and marketing.
Background in Customer Service
Before joining Auto-Owners Insurance, Michael Richardson gained valuable customer service experience working at Chick-fil-A-Franchise as a Sales Associate from 2014 to 2018. This role, which lasted four years in Rock Hill, South Carolina, helped him develop skills in customer interaction and sales. Additionally, he served as a Resident Assistant at North Greenville University from 2019 to 2020, further enhancing his leadership and communication abilities.
Internship Experience
Michael Richardson completed a marketing internship at Great Homes Of The Upstate in 2020, where he worked for four months in Greer, South Carolina. This experience allowed him to apply his academic knowledge in a practical setting and gain insights into marketing strategies. His internship experience complements his educational background and supports his career aspirations in the business field.
Roles at North Greenville University
During his time at North Greenville University, Michael Richardson held multiple roles. He served as a Community Director for four months in 2021, overseeing residence life and student engagement. He also worked as a Residence Life Operator for two months in 2021. These positions contributed to his understanding of operations management and enhanced his organizational skills.