Michelle Grice
About Michelle Grice
Michelle Grice serves as the Billing Team Lead at Auto-Owners Insurance, where she has worked for over 21 years. She also holds a part-time position as a Medical Receptionist at Lansing Urgent Care, contributing to her extensive experience in the medical and insurance fields.
Work at Auto-Owners Insurance
Michelle Grice has been employed at Auto-Owners Insurance for over 17 years. She currently holds the position of Billing Team Lead, a role she has occupied since 2003. In this capacity, she oversees the billing department, ensuring efficient operations and accurate billing processes. Prior to her current role, she worked as a Billing Specialist from 2003 to 2018, where she gained extensive experience in billing practices and customer service.
Education and Expertise
Michelle studied at Career Quest Learning Centers Inc-Lansing, where she focused on becoming a Medical Assistant. She completed her studies and achieved certification as a Certified Medical Assistant between 2016 and 2017. This educational background has equipped her with knowledge and skills relevant to her work in medical settings, particularly in her part-time role at Lansing Urgent Care.
Background
Michelle Grice balances her full-time position at Auto-Owners Insurance with a part-time role at Lansing Urgent Care. She has been working at Lansing Urgent Care since 2017, where she serves as a Receptionist. Her involvement in the healthcare sector began with a volunteer position at Lansing Urgent Care in 2017, where she worked as a Volunteer Receptionist for three months.
Current Roles
In her current capacity at Lansing Urgent Care, Michelle has served as a Medical Receptionist for three years. Her dual roles in both the insurance and healthcare sectors demonstrate her versatility and commitment to providing quality service in both fields.
Experience in Medical Reception
Michelle Grice has accumulated significant experience in medical reception through her work at Lansing Urgent Care. Her role as a Receptionist involves managing patient interactions, scheduling appointments, and handling administrative tasks. This experience complements her expertise in billing at Auto-Owners Insurance, showcasing her ability to navigate both insurance and healthcare environments.