Miguel Rivera, Cpcu, Flmi

Miguel Rivera, Cpcu, Flmi

Class 7 Manager, Commercial Package Web And Bop Underwriting Systems @ Auto-Owners Insurance

About Miguel Rivera, Cpcu, Flmi

Miguel Rivera is a Class 7 Manager at Auto-Owners Insurance, specializing in Commercial Package Web and BOP Underwriting Systems. He has extensive experience in the insurance industry, having held various roles at Auto-Owners Insurance and other organizations since 2010.

Current Role at Auto-Owners Insurance

Miguel Rivera currently serves as the Class 7 Manager for Commercial Package Web and BOP Underwriting Systems at Auto-Owners Insurance. He has held this position since 2021 and is based in Lansing, Michigan. In this role, he oversees a team of seventeen business analysts and quality analysts. His responsibilities include managing the development and growth of associates within the team, as well as ensuring the successful release of new coverages and system improvements for commercial lines of business. He employs both waterfall and agile methodologies to effectively manage projects.

Previous Experience at Auto-Owners Insurance

Miguel Rivera has extensive experience with Auto-Owners Insurance, having worked in various roles from 2010 to 2021. He began as an Associate Underwriter for one year, followed by three years as an Actuarial Technician Senior from 2012 to 2015. He then transitioned to an Administrator role for Workers Compensation Umbrella and Bonds from 2015 to 2017, and later served as Administrator for TPP/GLDB Web Projects from 2017 to 2021. His diverse roles contributed to his comprehensive understanding of the insurance industry.

Education and Academic Background

Miguel Rivera studied at Purdue University, where he earned a Bachelor of Science degree in Management from the Krannert School of Management from 2005 to 2010. He also pursued a Bachelor of Science degree in Actuarial Science and Statistics during the same period. This dual focus provided him with a strong foundation in both management principles and quantitative analysis, which he applies in his current role.

Internship Experience

In addition to his roles at Auto-Owners Insurance, Miguel Rivera gained valuable experience as an intern at the Blue Cross and Blue Shield Association in 2007. During this three-month internship, he worked in National Employee Benefits Administration, where he developed insights into employee benefits and insurance operations. He also worked as a Summer Statistical Analyst at Land O'Frost in 2008, further enhancing his analytical skills.

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