Monica Bias, Cpcu, AI Ns, API, AI C M, Lpcs
About Monica Bias, Cpcu, AI Ns, API, AI C M, Lpcs
Monica Bias is a Claims Manager at Auto-Owners Insurance, where she has worked since 2013 in the Greensboro/Winston-Salem, North Carolina area. She has over 20 years of experience in the insurance industry, having held various roles at Auto-Owners Insurance, including Claims Representative and underwriter.
Work at Auto-Owners Insurance
Monica Bias has been employed at Auto-Owners Insurance since 2003. She began her career as an underwriter, where she worked for two years before transitioning to a Claims Representative role from 2005 to 2013. In 2013, she became the Claims Manager for the Greensboro Claims Office, overseeing operations for 11 years. In her current role, she manages a team responsible for handling claims across 70 counties in North Carolina.
Education and Expertise
Monica Bias earned her Bachelor of Science (B.S.) degree in Finance and Insurance from Appalachian State University, completing her studies from 1999 to 2003. Her educational background has equipped her with a solid foundation in financial principles and insurance practices, which she applies in her various roles at Auto-Owners Insurance.
Career Progression
Monica Bias started her career at Auto-Owners Insurance with a summer internship in Charlotte, NC. Following her internship, she worked as a personal lines underwriter for two years. She then transitioned to a Claims Representative position, where she gained extensive experience in claims handling before advancing to the role of Claims Manager.
Leadership and Management
As Claims Manager, Monica Bias leads a team that manages claims across a wide geographical area in North Carolina. Her leadership role involves coordinating claims processes and ensuring efficient service delivery to policyholders. She has developed expertise in managing teams and overseeing complex claims operations.