Nathan Klingel
About Nathan Klingel
Nathan Klingel is an IT Supervisor at Auto-Owners Insurance, where he has worked since 2020. He has a background in software development and project leadership, with a focus on enhancing customer experiences in the insurance sector.
Work at Auto-Owners Insurance
Nathan Klingel has been employed at Auto-Owners Insurance since 2016. He initially worked as a Software Developer for two years, where he contributed to various software projects. Following this role, he served as Project Lead from 2018 to 2020, leading IT teams to improve customer and agent experiences during insurance claim processes. Since 2020, he has held the position of IT Supervisor, focusing on team organization, project planning, and production support.
Education and Expertise
Nathan Klingel earned a Bachelor’s Degree in Applied Mathematics: Operations Research and Computer Science from Ferris State University, completing his studies from 2012 to 2016. His educational background provides a strong foundation in analytical and technical skills, which he applies in his current role as IT Supervisor. His expertise includes project planning, team organization, and delivering presentations to stakeholders.
Background
Nathan Klingel began his career at Auto-Owners Insurance in 2016, gaining experience in various IT roles. His progression from Software Developer to Project Lead and then to IT Supervisor reflects his growth within the organization. He has worked in the Lansing, Michigan area throughout his tenure at Auto-Owners Insurance, contributing to projects that enhance operational efficiency.
Achievements
In his role as IT Supervisor, Nathan Klingel is responsible for maintaining the stability of insurance rating software used by agents and internal associates. He has previously led IT teams that focused on improving the customer and agent experience during the insurance claim lifecycle. His contributions have been pivotal in ensuring effective production support and project execution.