Nicole Benero
About Nicole Benero
Nicole Benero is a Claims Representative with extensive experience in customer service across various industries, including luxury retail and healthcare. She has held multiple management roles at Nordstrom and has a Bachelor's Degree in Graphic Design.
Work at Auto-Owners Insurance
Nicole Benero has been employed at Auto-Owners Insurance as a Claims Representative since 2022. In this role, she is responsible for managing claims processes and providing support to policyholders. Her experience in customer service and claims management contributes to her effectiveness in this position.
Previous Experience in Healthcare and Retail
Before joining Auto-Owners Insurance, Nicole worked at MedZed as a Patient Engagement Representative for eight months in 2021. She has also held various positions at Nordstrom, including Assistant Department Manager and Department Manager across multiple departments such as Kid’s World and Women’s Trend. Her roles in luxury retail have equipped her with extensive customer service skills.
Education and Expertise
Nicole holds a Bachelor's Degree in Graphic Design from Universidad de Puerto Rico, where she studied from 2007 to 2010. This educational background provides her with a creative perspective that complements her business acumen in management and customer service roles.
Diverse Professional Background
Nicole has a diverse professional background that includes experience in both Puerto Rico and the United States. She has transitioned from creative roles, such as her internship at Pixelogic, to management and client advisory positions in retail and healthcare, demonstrating her adaptability to different cultural and business environments.
Leadership and Management Skills
Throughout her career, Nicole has demonstrated leadership skills by managing multiple departments at Nordstrom. She has overseen areas such as Women's Trend, Kid's World, and Jewelry/Handbags/Accessories, showcasing her ability to lead teams and drive performance in high-pressure retail environments.