Randy Cragg
About Randy Cragg
Randy Cragg is a Branch Claim Representative with a background in customer service and business administration. He studied at Davenport University, where he earned a Bachelor's degree in Business Administration.
Work at Auto-Owners Insurance
Randy Cragg serves as a Branch Claim Representative at Auto-Owners Insurance. In this role, he is responsible for managing and processing insurance claims, ensuring that clients receive timely and effective service. His position involves evaluating claims, communicating with policyholders, and collaborating with other insurance professionals to resolve issues.
Education and Expertise
Randy Cragg studied Business Administration at Davenport University, where he earned his Bachelor's degree from 2011 to 2014. This educational background provides him with a solid foundation in business principles, which he applies in his current role in the insurance industry. His academic experience contributes to his understanding of business operations and customer service.
Previous Work Experience
Before joining Auto-Owners Insurance, Randy Cragg held various positions that contributed to his professional development. He worked as a Front Desk Attendant at Davenport University from 2011 to 2012, where he gained experience in customer service. Additionally, he served as an Associate at Young Buick GMC from 2010 to 2011, and as a Student Ambassador at Davenport University from 2012 to 2013.
Career Progression
Randy Cragg's career has progressed through various roles that have enhanced his skills in customer interaction and service management. His experience as a Front Desk Attendant and Student Ambassador at Davenport University allowed him to develop strong communication skills. His time as an Associate at Young Buick GMC further broadened his understanding of customer relations in a sales environment.