Rick Wells
About Rick Wells
Rick Wells serves as the Claims Training Coordinator at Auto-Owners Insurance and has over 15 years of experience in the insurance industry, specializing in claims and training. He holds a Bachelor's degree in Logistics, Materials, and Supply Chain Management from Western Michigan University and an MBA from Central Michigan University.
Work at Auto-Owners Insurance
Rick Wells has served as the Claims Training Coordinator at Auto-Owners Insurance since 2018. In this role, he is responsible for developing and implementing training programs for claims staff, ensuring that they are equipped with the necessary skills and knowledge to handle claims effectively. His position is based in Lansing, Michigan, where he has contributed to enhancing the claims process and improving overall operational efficiency within the organization.
Education and Expertise
Rick Wells holds a Bachelor’s Degree in Logistics, Materials, and Supply Chain Management from Western Michigan University - Haworth College of Business, which he completed from 1999 to 2003. He furthered his education by obtaining a Master of Business Administration (MBA) from Central Michigan University, studying Value Driven Organization from 2017 to 2019. Additionally, he has achieved various certifications in insurance, including the Associates in Claims (AIC) and the Associate in Insurance (AINS) from The Institutes Risk & Insurance Knowledge Group.
Background in Insurance Industry
Rick Wells has over 15 years of experience in the insurance industry, with a focus on claims and training. His career began at Allied Insurance, where he worked as a Commercial Lines Underwriter from 2005 to 2007. He then transitioned to State Farm as an Insurance Claims Specialist from 2007 to 2016, followed by a role as Claims Training Specialist at Hastings Mutual Insurance Company from 2016 to 2018. This diverse background has provided him with a comprehensive understanding of both underwriting and claims processes.
Current Role at Quicken Loans
In addition to his responsibilities at Auto-Owners Insurance, Rick Wells has been working as a Loan Analyst at Quicken Loans since 2020. In this dual role, he applies his analytical skills to assess loan applications and assist clients in navigating the loan process. His experience in both the insurance and financial sectors allows him to bring a unique perspective to his work, enhancing his contributions to both organizations.