Samantha Hay
About Samantha Hay
Samantha Hay is a Branch Claims Representative at Auto-Owners Insurance, where she has worked since 2021. She holds a Bachelor of Science in Animal Sciences from Clemson University and has previous experience in roles such as Executive Assistant and Front Desk Staff.
Work at Auto-Owners Insurance
Samantha Hay has been employed at Auto-Owners Insurance since 2021, serving as a Branch Claims Representative in Charlotte, North Carolina. In this role, she is responsible for managing claims and ensuring customer satisfaction. Prior to her current position, she worked as a Branch Claims Adjuster at Auto-Owners Insurance from 2017 to 2019 in the Florence, South Carolina area. Her experience in both roles has equipped her with a comprehensive understanding of the claims process and customer service within the insurance industry.
Education and Expertise
Samantha Hay earned her Bachelor of Science (B.S.) degree in Animal Sciences from Clemson University, where she studied from 2013 to 2017. This educational background has provided her with a solid foundation in scientific principles and critical thinking, which are applicable in her professional roles. Her expertise in claims management is further enhanced by her practical experience in the insurance sector.
Background in Customer Service
Before her tenure at Auto-Owners Insurance, Samantha Hay worked as Front Desk Staff at Hampton in Hot Springs National Park, Arkansas, for six months in 2020. This position involved direct interaction with customers, enhancing her skills in communication and service delivery. Additionally, she served as an Executive Assistant at Davy Textiles Ltd from 2012 to 2014 in the Charlotte, North Carolina area, where she developed organizational and administrative skills.
Professional Experience Timeline
Samantha Hay's professional journey includes various roles that have contributed to her skill set. She began her career as an Executive Assistant at Davy Textiles Ltd from 2012 to 2014, followed by her role at Hampton in 2020. She transitioned to the insurance industry in 2017, working as a Branch Claims Adjuster at Auto-Owners Insurance until 2019, before becoming a Branch Claims Representative in 2021. This timeline reflects her progression and adaptability in different work environments.