Shauna Fravel
About Shauna Fravel
Shauna Fravel is a Branch Claim Representative II at Auto-Owners Insurance in Lawrenceville, Georgia, where she has worked since 2017. With over 26 years of experience in the insurance claims industry, she has a strong background in criminal justice that enhances her expertise in managing complex claims.
Work at Auto-Owners Insurance
Shauna Fravel has been employed at Auto-Owners Insurance as a Branch Claim Representative II since 2017. In this role, she is responsible for managing and processing insurance claims in the Lawrenceville, Georgia branch. Her extensive experience in the insurance industry contributes to her ability to effectively handle various claims.
Previous Experience at State Farm
Before joining Auto-Owners Insurance, Shauna Fravel worked at State Farm for 20 years as a Claim Specialist. Her tenure at State Farm, from 1997 to 2017, provided her with a solid foundation in claims management and customer service. This experience has been instrumental in her current role.
Education and Expertise
Shauna Fravel holds a Bachelor of Applied Science (B.A.Sc.) in Criminal Justice/Police Science from Southern New Hampshire University. Additionally, she earned an Associate's degree in Criminal Justice and Corrections from the University of North Georgia. Her educational background supports her expertise in managing complex insurance claims.
Background in Insurance Claims
With over 26 years of experience in the insurance claims industry, Shauna Fravel has developed a comprehensive understanding of claims processes. Her career spans roles at both State Farm and Auto-Owners Insurance, allowing her to accumulate extensive knowledge in claims management and customer relations.