Shelbie Koenitzer
About Shelbie Koenitzer
Shelbie Koenitzer is a Quality Analyst at Auto-Owners Insurance in Lansing, Michigan, where she has worked since 2022. She has a diverse background in quality assurance and project management, with previous roles at Epic and Michigan Health Information Network Shared Services.
Work at Auto-Owners Insurance
Shelbie Koenitzer has been employed as a Quality Analyst at Auto-Owners Insurance since 2022. In this role, she is responsible for ensuring the quality of insurance products and services. Her work is based in Lansing, Michigan, where she has contributed to the company's commitment to delivering reliable insurance solutions.
Previous Experience in Quality Assurance
Before joining Auto-Owners Insurance, Shelbie Koenitzer worked at Michigan Health Information Network Shared Services (MiHIN) as a Junior Quality Assurance Analyst from 2021 to 2022. In this position, she focused on maintaining quality standards within the organization. Additionally, she served as a Project Analyst and Project Coordinator at MiHIN from 2019 to 2021, gaining valuable experience in project management and quality assurance.
Education and Expertise
Shelbie Koenitzer earned a Bachelor's degree in Business Administration and Management from Michigan Technological University. Her studies spanned from 2013 to 2018, during which she developed a strong foundation in business principles and management practices. This educational background supports her analytical skills in her current role.
Early Career and Additional Roles
Shelbie Koenitzer's early career included various roles that contributed to her professional development. She worked as a French Language Consultant at Michigan Technological University from 2015 to 2018, enhancing her communication skills. Additionally, she held positions as a Barista at BIGGBY COFFEE and as a Cafe Server at Barnes & Noble, Inc., where she gained experience in customer service and teamwork.
Technical Services Experience
In 2018, Shelbie Koenitzer briefly worked at Epic in Technical Services for five months. This role provided her with exposure to the technical aspects of service delivery in a healthcare environment, further diversifying her professional experience.