Sue Edler, M Ed
About Sue Edler, M Ed
Sue Edler, M Ed, is a Claims Coordinator at Auto-Owners Insurance with over 19 years of experience in insurance claims and customer service. She is recognized for her strong communication skills, ability to build relationships, and her commitment to achieving business results.
Work at Auto-Owners Insurance
Sue Edler currently serves as a Claims Coordinator in the Home Office Pip and Med Pay department at Auto-Owners Insurance. She has been in this role since 2020, contributing to the organization for four years. Prior to her current position, she worked as a Catastrophic No Fault PIP Claim Specialist at Auto-Owners Insurance from 2017 to 2020. In her roles, she has demonstrated a strong ability to build productive relationships and resolve complex issues.
Experience in Insurance Claims
With over 19 years of experience in insurance claims and customer service, Sue Edler has developed a comprehensive understanding of the industry. Her career includes a significant tenure at State Farm, where she worked as a No-Fault Personal Injury Protection Claims Specialist for 17 years, from 2000 to 2017. This extensive background has equipped her with the skills necessary to effectively manage claims and provide exceptional service to customers.
Education and Expertise
Sue Edler holds a Bachelor of Science degree in Biology from Manchester University, where she studied from 1994 to 1998. She furthered her education at Aquinas College in Grand Rapids, earning a Master of Education degree from 1998 to 2002. Her educational background supports her expertise in claims management and customer service, enhancing her ability to communicate effectively and mentor others in her field.
Professional Skills and Attributes
Sue Edler is recognized for her approachable demeanor and excellent communication skills. She is known for being exceptionally helpful to both internal and external customers. Her ability to strive for desired goals and objectives while remaining an agile learner contributes to her effectiveness in her current role. Additionally, she has a proven track record in team leadership, training, and mentoring, which further enhances her contributions to her organization.