Whitney Duhaime Sutton, MBA, Msol, AI Ns, API, AI C M
About Whitney Duhaime Sutton, MBA, Msol, AI Ns, API, AI C M
Whitney Duhaime Sutton is a Personal and Commercial Property Field Claims Adjuster at Auto-Owners Insurance, with a background in operations and claims management. She has held various roles in the insurance industry and has a strong educational foundation, including an MBA and an MS in Organizational Leadership.
Work at Auto-Owners Insurance
Whitney Duhaime Sutton has been employed at Auto-Owners Insurance since 2021, serving as a Personal and Commercial Property Field Claims Adjuster. In this role, she is responsible for assessing claims related to personal and commercial property, ensuring that claims are handled efficiently and in accordance with company policies. Her experience in the insurance industry, particularly in claims adjusting, supports her effectiveness in this position.
Previous Experience at Denials Management Inc.
Prior to her current role, Whitney held several positions at Denials Management Inc. from 2011 to 2019. She served as Director of Operations for five years, where she was instrumental in expanding the employee base from 7 to 70 and achieving a 30% year-over-year revenue growth. She later became Vice President, focusing on operational productivity and team performance. Additionally, she co-owned the company from 2018 to 2021.
Experience at USAA
Whitney worked at USAA as an Auto Claims Adjuster from 2010 to 2011. In this role, she managed auto insurance claims, providing support to policyholders and ensuring claims were processed in a timely manner. This experience contributed to her expertise in claims adjusting and customer service within the insurance sector.
Education and Expertise
Whitney holds multiple degrees, including a Master of Business Administration (MBA) from Our Lady of the Lake University, completed in 2013, and a Master of Science (M.S.) in Organizational Leadership, also from Our Lady of the Lake University, achieved in 2012. She earned her Bachelor of Science degrees in Criminalistics and Criminal Science, and in another field from Weber State University. Her educational background equips her with a strong foundation in business management and leadership.