David L.
About David L.
David L. is a Senior Technical Support professional currently working at AutoFi in San Francisco, California. He has a background in customer support and retail management, with a Bachelor of Science in Computer Science from San Francisco State University.
Current Role in Technical Support
David L. currently holds the position of Senior Technical Support at AutoFi, where he has been employed since 2022. His role involves providing advanced technical assistance and support to clients, ensuring that their inquiries are addressed effectively. This position builds on his previous experience in customer support, allowing him to leverage his technical knowledge to enhance customer satisfaction.
Previous Experience at AutoFi
Before his current role, David L. worked as a Customer Support Representative at AutoFi from 2021 to 2022. During this time, he was responsible for assisting customers with their inquiries and resolving issues related to the company's services. His experience in this role contributed to his understanding of customer needs and the operational aspects of the company.
Experience at Walgreens
David L. has a background in retail, having worked at Walgreens in various capacities. He served as a Retail Sales Shift Lead from 2019 to 2020, where he managed sales operations and supervised staff. Prior to this, he was a Retail Sales Management Intern from 2018 to 2019, gaining valuable insights into retail management and customer service.
Experience at Amazon
David L. worked at Amazon as a Prime Now Associate from 2020 to 2021. In this role, he was involved in the fulfillment of customer orders, ensuring timely delivery and customer satisfaction. This position provided him with experience in a fast-paced work environment and enhanced his skills in logistics and customer service.
Educational Background
David L. studied at San Francisco State University, where he earned a Bachelor of Science degree in Computer Science. His education provided him with a strong foundation in technical skills and problem-solving. Additionally, he attended Galileo Academy of Science and Technology, where he completed a Media Arts Pathway and Computer Science Academy, earning his High School Diploma.