John Hong
About John Hong
John Hong is a Senior Product Manager at AutoFi, where he has worked remotely since 2021. He has extensive experience in product management and digital services, having previously held positions at Citi and DealerSocket.
Work at AutoFi
John Hong has been employed at AutoFi as a Senior Product Manager since 2021. In this role, he manages relationships with partner lenders and oversees inventory and product platform services. He has contributed to the development of tools that enhance the user experience for dealers and consumers in the automotive finance sector. His responsibilities include acting as the owner of multiple JIRA backlogs and serving as a part-time JIRA administrator.
Previous Experience at Citi
Prior to joining AutoFi, John Hong worked at Citi as a Digital Product Manager Lead in the Service Domain from 2019 to 2021. In this position, he focused on digital product management, contributing to the enhancement of digital card services. He also held the role of Product Manager for Digital Cards at Citi for six months in 2018, where he was involved in product development and management.
Experience at DealerSocket
John Hong's tenure at DealerSocket spanned from 2016 to 2018, where he held multiple roles including Scrum Master, Release Manager, Deployment Engineer, Lead QA Analyst, and Product Owner. During this time, he was involved in various aspects of product development and quality assurance, contributing to the overall efficiency of the product lifecycle.
Education and Expertise
John Hong earned a Bachelor of Arts (B.A.) in Economics from the University of Michigan. His educational background provides a foundation for his expertise in product management and digital services within the automotive finance industry. He applies his knowledge of economics to manage product strategies and enhance user experiences.
Achievements in Product Development
John Hong has successfully launched several tools that improve operational efficiency in the automotive finance sector. Notably, he developed a dealer-facing Deal Rehash tool that serves nearly 15,000 dealers, providing a user-friendly interface for auto loan processing. Additionally, he launched a middleware solution that allows automotive marketplaces to enable consumers to prequalify for loans directly with lenders.