Reagan Lee

Reagan Lee

Dealer Success Operations Manager @ AutoFi

About Reagan Lee

Reagan Lee serves as the Dealer Success Operations Manager at AutoFi, a position held since 2022. With a diverse background in customer success and account management, Lee has accumulated extensive experience across several companies, including UpdatePromise and TEXT2DRIVE.

Work at AutoFi

Reagan Lee has been serving as the Dealer Success Operations Manager at AutoFi since 2022. In this role, Lee focuses on enhancing dealer relationships and ensuring operational efficiency within the company. The position involves overseeing dealer success initiatives and implementing strategies to improve overall performance and satisfaction.

Previous Experience in Customer Success

Prior to joining AutoFi, Reagan Lee worked at UpdatePromise as an Account Manager from 2020 to 2022. In this capacity, Lee managed client accounts and facilitated communication between the company and its customers. Before that, Lee held multiple roles at TEXT2DRIVE, including Central US Customer Success Manager and Senior Customer Success Manager, from 2017 to 2020. These positions involved supporting customer needs and driving success across the Central US region.

Education and Expertise

Reagan Lee studied at Western Technical College, where Lee earned an Associate Degree of Science in Interior Design from 2007 to 2009. This educational background provided foundational knowledge in design principles, which may contribute to a diverse skill set applicable in various professional environments.

Career Background

Reagan Lee's career includes various roles in customer service and account management. Lee worked at Authenticom, Inc as a Vendor Service Account Manager from 2013 to 2017, where responsibilities included managing vendor relationships. Additionally, Lee briefly worked as a Medical Billing Specialist at The Cvikota Company Inc in 2013 and as an Account Manager/Office Assistant at HARTER'S QUICK CLEAN-UP from 2011 to 2013.

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