Nina Park
About Nina Park
Nina Park is a Senior Manager of Customer Success at Ava Women, where she has worked since 2018. She has a background in customer service management and expertise in the medical device industry.
Work at Ava Women
Nina Park has been serving as the Senior Manager of Customer Success at Ava Women since 2018. In this role, she is responsible for overseeing customer success initiatives and ensuring high levels of customer satisfaction. Additionally, she has held the position of Global Head of Customer Success at Ava Women since 2017, where she leads the global customer success strategy. Her tenure at Ava Women has allowed her to leverage her expertise in the medical device industry to enhance customer experiences and drive success.
Previous Experience at Bestseller
Before joining Ava Women, Nina Park worked at Bestseller as an E-commerce Customer Service Manager from 2012 to 2015. During her three years in Brande, Midtjylland, Denmark, she managed customer service operations related to e-commerce, focusing on improving customer interactions and service delivery. This experience contributed to her skills in customer relationship management.
Experience at Peek & Cloppenburg
Nina Park began her career as a Fashion Management Trainee at Peek & Cloppenburg Kg Düsseldorf from 2010 to 2011. Over the course of one year in Düsseldorf, Nordrhein-Westfalen, Germany, she gained valuable insights into the fashion retail industry, which helped shape her understanding of customer service dynamics in a competitive market.
Education and Expertise
Nina Park studied International Business at Pforzheim University from 2004 to 2009, completing a five-year program that provided her with a solid foundation in business principles. She also attended Yonsei University in 2007 for a brief period. Her educational background, combined with her expertise in the medical device industry, particularly in customer success management, equips her with the necessary skills to excel in her current role.
Skills in Teamwork and Communication
Nina Park possesses strong skills in teamwork and communication, which are essential for managing customer success teams. Her ability to foster collaboration among team members and effectively communicate with clients has been a key factor in her success in customer success management. Additionally, she has skills in employee training and networking, further enhancing her effectiveness in her role.