Amanda Bean
About Amanda Bean
Amanda Bean is a Sales Engineer specializing in UCaaS and CCaaS at Avant Communications, with a diverse background in IT and coaching. She has held various roles in the technology and sports sectors, including positions at AdaptHealth and Journeys, and has experience in cloud contact center software deployment.
Work at Avant
Amanda Bean serves as a Sales Engineer specializing in UCaaS and CCaaS at Avant Communications. She has been with the company since 2022 and is based in Virginia Beach, Virginia. In her role, she focuses on providing cloud communication solutions to enhance customer engagement and operational efficiency. Her expertise in contact center technologies supports Avant's commitment to delivering innovative communication services.
Education and Expertise
Amanda Bean holds a Master's degree from Belmont University, which she completed between 2004 and 2006. She also earned a Bachelor's degree in Mass Media from Missouri State University from 1999 to 2003. Her educational background supports her extensive experience in IT operations and sales engineering, particularly in the fields of communication technology and media production.
Background
Prior to her current position at Avant Communications, Amanda Bean held several significant roles in the technology and sports sectors. She worked as the Director of IT Operations at AdaptHealth from 2019 to 2022 and as the Director of IT at Verus Healthcare from 2017 to 2019. Additionally, she served as a Senior Process Manager at Journeys and was an Assistant Softball Coach at Belmont University earlier in her career.
Achievements
Amanda Bean has successfully deployed Genesys Cloud CX and Genesys PureConnect in various industries, including healthcare and retail. She has developed training materials and video productions for corporate purposes, showcasing her skills in media and communication. Her projects have included collaborations with professional sports teams such as the Tennessee Titans and the Nashville Predators, as well as Vanderbilt University.