Andy Bird
About Andy Bird
Andy Bird serves as the Vice President of Customer Experience at AVANT Communications, where he has worked since 2024. He holds a Bachelor's degree in Economics from the University of Utah and has extensive experience in product management and development across various technology companies.
Work at AVANT Communications
Andy Bird serves as the Vice President of Customer Experience (CX) at AVANT Communications, a position he has held since 2024. In this role, he focuses on enhancing customer interactions and improving overall service delivery. His leadership is aimed at driving customer satisfaction and loyalty through effective CX strategies.
Education and Expertise
Andy Bird earned a Bachelor of Science degree in Economics from the University of Utah, studying from 1995 to 1998. He furthered his education by obtaining an Executive MBA from the Quantic School of Business and Technology, completing the program in 2022. His educational background supports his expertise in business strategy and technology.
Professional Background
Prior to his current role, Andy Bird held various positions in product management and development. He worked as Vice President of Product at Concentrix from 2021 to 2024. His experience also includes roles at eLoyalty, Lifesize, inContact, and ConvergeOne, where he contributed to product management and business development across multiple sectors.
Achievements in Product Management
Andy Bird has a proven track record in product management, particularly in rebuilding existing platforms for modernization. He has successfully optimized R&D to revenue run rates and incorporated Generative AI into applications. His focus on innovation is further demonstrated by holding multiple patents, indicating his commitment to technological advancement.
Leadership and Mentorship
Andy Bird has demonstrated a commitment to leadership by mentoring and developing numerous product managers throughout his career. His focus on team development emphasizes the importance of nurturing talent within the industry, contributing to the growth of future leaders in product management.