Chevon Martin Khan

Chevon Martin Khan

Manager, Order Support @ Avant

About Chevon Martin Khan

Chevon Martin Khan serves as the Manager of Order Support at AVANT Communications, where he has worked since 2023. With a background in customer success and operations management, he has held various leadership roles across multiple companies, including PlanetOne and Mitel.

Work at AVANT Communications

Chevon Martin Khan has been serving as the Manager of Order Support at AVANT Communications since 2023. In this role, he focuses on enhancing customer experiences and streamlining order processes. Prior to this position, he worked as a Senior Project Coordinator and Team Lead at AVANT from 2022 to 2023, where he contributed to project management and team leadership. His tenure at AVANT reflects his commitment to operational excellence and customer satisfaction.

Previous Experience in Operations Management

Before joining AVANT, Chevon worked at PlanetOne, now part of AVANT, as the Director of Operations from 2020 to 2022. His responsibilities included overseeing operational strategies and improving partner success. Additionally, he held various roles at Mitel, including Customer Success Manager and Manager of Customer Service, where he focused on customer relations and service management. His diverse experience in operations management spans over a decade.

Educational Background

Chevon Martin Khan earned a Bachelor of Arts (B.A.) in Psychology from Hampton University, where he studied from 1996 to 2000. This educational background has provided him with insights into human behavior, which he applies in his professional roles, particularly in customer success and team leadership. He also completed his high school education at South Aiken High School from 1993 to 1996.

Career Transition and Versatility

Chevon transitioned from a teaching role as a Pre-School Lead Teacher at Williamsburg Campus Child Care Inc. to a corporate career, showcasing his adaptability and versatility. His early career included training and management roles at Ferguson Enterprises, where he managed internet accounts and led teams. This diverse background highlights his ability to navigate different professional environments and contribute effectively.

Leadership and Customer Success Focus

Throughout his career, Chevon has held leadership positions that emphasize customer success and operational efficiency. His roles have involved managing teams and improving processes to create positive experiences for clients and team members. His passion for effective leadership is evident in his commitment to enhancing the experiences of Avant TA’s and their clients.

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