Jennifer Wolfel
About Jennifer Wolfel
Jennifer Wolfel serves as the Manager of Salesforce Administration at AVANT Communications, where she has worked since 2022. She has a background in systems analysis and Salesforce administration, with previous roles at CertainTeed Corporation, CoreDial, LLC, and Moravian College.
Work at AVANT Communications
Jennifer Wolfel currently holds the position of Manager of Salesforce Administration at AVANT Communications, a role she has occupied since 2022. In this capacity, she oversees the administration and optimization of Salesforce systems to enhance organizational efficiency. Prior to her current role, she served as a Senior Salesforce Administrator at AVANT Communications for 10 months in 2022, where she focused on system enhancements and user support.
Previous Experience in Salesforce Administration
Before joining AVANT Communications, Jennifer Wolfel worked at CoreDial, LLC as a Senior Salesforce Administrator from 2019 to 2022. In this role, she managed Salesforce implementations and provided support to users. Additionally, she served as a CRM Programmer/Administrator at Moravian College from 2015 to 2019, where she contributed to the management of customer relationship management systems. Her career began at CertainTeed Corporation as a Systems Analyst from 2010 to 2015.
Education and Expertise
Jennifer Wolfel studied Information Systems at Northampton Community College, where she earned an Associate of Applied Science (AAS) degree from 1996 to 1999. She also attended the Career Institute of Technology, achieving a high school diploma with a focus on Information Systems from 1992 to 1994. Her expertise includes Salesforce Einstein Analytics, which enhances data-driven decision-making, and integrating Salesforce with third-party applications like Conga, Informatica, and HubSpot.
Skills in Salesforce and Customer Engagement
Jennifer Wolfel possesses extensive skills in Salesforce, particularly in utilizing Salesforce Community Cloud to improve customer engagement and collaboration. Her experience includes enhancing the functionality of Salesforce systems to support business objectives and improve user experience. She has a strong background in data analysis and system integration, which contributes to her effectiveness in Salesforce administration.